## 13.9 Dealing with outliers and missing values

Real data often contains missing values, outlying observations, and other messy features. Dealing with them can sometimes be troublesome.

### Outliers

Outliers are observations that are very different from the majority of the observations in the time series. They may be errors, or they may simply be unusual. (See Section 7.3 for a discussion of outliers in a regression context.) None of the methods we have considered in this book will work well if there are extreme outliers in the data. In this case, we may wish to replace them with missing values, or with an estimate that is more consistent with the majority of the data.

Simply replacing outliers without thinking about why they have occurred is a dangerous practice. They may provide useful information about the process that produced the data, which should be taken into account when forecasting. However, if we are willing to assume that the outliers are genuinely errors, or that they won’t occur in the forecasting period, then replacing them can make the forecasting task easier.

Figure 13.10 shows the number of visitors to the Adelaide Hills region of South Australia. There appears to be an unusual observation in 2002 Q4.

```
%>%
tourism filter(Region == "Adelaide Hills", Purpose == "Visiting") %>%
autoplot(Trips)
```

One useful way to find outliers is to apply `STL()`

to the series with the argument `robust=TRUE`

. Then any outliers should show up in the remainder series. A boxplot of the remainder series would show outliers as those that are greater than 1.5 interquartile ranges (IQRs) from the central 50% of the data. If the remainder was normally distributed, this would show 7 in every 1000 observations as “outliers.” A stricter rule is to define outliers as those that are greater than 3 interquartile ranges (IQRs) from the central 50% of the data, which would make only 1 in 500,000 normally distributed observations to be outliers. This is the rule we prefer to use.

The data in Figure 13.10 have almost no visible seasonality, so we will apply STL without a seasonal component by setting `period=1`

.

```
<- tourism %>%
ah_decomp filter(Region == "Adelaide Hills", Purpose == "Visiting") %>%
# Fit a non-seasonal STL decomposition
model(stl = STL(Trips ~ season(period = 1), robust = TRUE)) %>%
components()
%>% autoplot() ah_decomp
```

```
<- ah_decomp %>%
outliers filter(
< quantile(remainder, 0.25) - 3 * IQR(remainder) |
remainder > quantile(remainder, 0.75) + 3 * IQR(remainder)
remainder
)
outliers#> # A dable: 1 x 9 [1Q]
#> # Key: Region, State, Purpose, .model [1]
#> # STL Decomposition: Trips = trend + remainder
#> Region State Purpose .model Quarter Trips trend remainder season_adjust
#> <chr> <chr> <chr> <chr> <qtr> <dbl> <dbl> <dbl> <dbl>
#> 1 Adelaide… South … Visiti… stl 2002 Q4 81.1 11.1 70.0 81.1
```

This finds the one outlier that we suspected from Figure 13.10. Something similar could be applied to the full data set to identify unusual observations in other series.

### Missing values

Missing data can arise for many reasons, and it is worth considering whether the missingness will induce bias in the forecasting model. For example, suppose we are studying sales data for a store, and missing values occur on public holidays when the store is closed. The following day may have increased sales as a result. If we fail to allow for this in our forecasting model, we will most likely under-estimate sales on the first day after the public holiday, but over-estimate sales on the days after that. One way to deal with this kind of situation is to use a dynamic regression model, with dummy variables indicating if the day is a public holiday or the day after a public holiday. No automated method can handle such effects as they depend on the specific forecasting context.

In other situations, the missingness may be essentially random. For example, someone may have forgotten to record the sales figures, or the data recording device may have malfunctioned. If the timing of the missing data is not informative for the forecasting problem, then the missing values can be handled more easily.

Finally, we might remove some unusual observations, thus creating missing values in the series.

Some methods allow for missing values without any problems. For example, the naïve forecasting method continues to work, with the most recent non-missing value providing the forecast for the future time periods. Similarly, the other benchmark methods introduced in Section 5.2 will all produce forecasts when there are missing values present in the historical data. The `fable`

functions for ARIMA models, dynamic regression models and NNAR models will also work correctly without causing errors. However, other modelling functions do not handle missing values including `ETS()`

and `STL()`

.

When missing values cause errors, there are at least two ways to handle the problem. First, we could just take the section of data after the last missing value, assuming there is a long enough series of observations to produce meaningful forecasts. Alternatively, we could replace the missing values with estimates by first fitting an ARIMA model, and then using the model to interpolate the missing observations.

We will replace the outlier identified in Figure 13.11 by an estimate using an ARIMA model.

```
<- tourism %>%
ah_miss filter(Region == "Adelaide Hills", Purpose == "Visiting") %>%
# Remove outlying observations
anti_join(outliers) %>%
# Replace with missing values
fill_gaps()
<- ah_miss %>%
ah_fill # Fit ARIMA model to the data containing missing values
model(ARIMA(Trips)) %>%
# Estimate Trips for all periods
interpolate(ah_miss)
%>%
ah_fill # Only show outlying periods
right_join(outliers %>% select(-Trips))
#> # A tsibble: 1 x 9 [?]
#> # Key: Region, State, Purpose [1]
#> Region State Purpose Quarter Trips .model trend remainder season_adjust
#> <chr> <chr> <chr> <qtr> <dbl> <chr> <dbl> <dbl> <dbl>
#> 1 Adelaide… South … Visiti… 2002 Q4 8.50 stl 11.1 70.0 81.1
```

The `interpolate()`

function uses the ARIMA model to estimate any missing values in the series. In this case, the outlier of 81.1 has been replaced with 8.5.

The `ah_fill`

data could now be modeled with a function that does not allow missing values.